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【双语】中华人民共和国消费者权益保护法(第四章)

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小编摘要:在315消费者权益日来临之际,你是否了解《中华人民共和国消费者权益保护法》呢?小编觉得,知法懂法才能更好的保护自己作为消费者的权益哦!

 

CHAPTER IV. State Protection of Consumers' Legitimate Rights and Interests

Article 26. The state shall listen to consumers' opinions and demands when formulating laws, regulations and policies relating to the legitimate rights and interests of consumers.

Article 27. The people's governments at all levels shall strengthen leadership over the relevant administrative departments, organize them, coordinate with them and urge them to do well their work of protecting consumers' legitimate rights and interests.

The people's governments at all levels shall strengthen supervision to prevent acts of harming the personal and property safett of consumers and to promptly check such acts.

Article 28. The industry and commerce administrations and other relevant administrative departments of the people's governments at all levels shall adopt measures within the scope of their authority in accordance with the provisions of laws and regulations to protect consumers' legitimate rights and interests.

Relevant administrative departments shall listen to the opinions of consumers and their oraganizations regarding the business conduct of business operators and the quality of their commodities and services, and prompty conduct investigations to handle the matter.

Article 29. In providing commodities and services, if business operators commit the law-breaking and criminal act of harming consumers' legitimate rights and interests, relevant state bodies shall punish them according to the provisions of laws and regulations .

Article 30. The people's courts shall adopt measures that will make it simple for consumers to file a lawsuit. Disputes over consumers' rights and interests that meet the litigation conditions set by the Civil Procedure Law of the People's Republic of China must be accepted and promptly handled.

 

第四章 国家对消费者合法权益的保护

第二十六条 【听取消费者的意见】 国家制定有关消费者权益的法律、法规和政策时,应听取消费者的意见和要求。   

第二十七条 【各级政府的义务】 各级人民政府应当加强领导,组织、协调、督促有关行政部门做好保护消费者合法权益的工作。各级人民政府应当加强监督,预防危害消费者人身、财产安全行为的发生,及时制止危害消费者人身、财产安全的行为。   

第二十八条 【工商部门的义务】 各级人民政府工商行政管理部门和其他有关行政部门应当依照法律、法规的规定,在各自的职责范围内,采取措施,保护消费者的合法权益。有关行政部门应当听取消费者及其社会团体对经营者交易行为、商品和服务质量问题的意见,及时调查处理。   

第二十九条 【其他国家机关的义务】 有关国家机关应当依照法律、法规的规定,惩处经营者在提供商品和服务中侵害消费者合法权益的违法犯罪行为。 

第三十条 【人民法院的义务】 人民法院应当采取措施,方便消费者提起诉讼。对符合《中华人民共和国民事诉讼法》起诉条件的消费者权益争议,必须受理,及时审理。  

 

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2011-03-10 11:48 编辑:红木梳子
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