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SAP董事长承认涨价失策

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SAP admitted yesterday it had lost the trust of some of its customers as the world's largest business software maker sought to justify a sudden management reshuffle.
全球最大的商业软件制造商SAP昨日承认,部分用户已丧失了对自己的信任。该公司试图就突然发生的人事变动作出圆满的解释。

Hasso Plattner, SAP's chairman and one of Germany's most prominent business figures, said he and the company had made mistakes and vowed to restore customer confidence. His words came after Sunday's abrupt departure of Léo Apothekeras chief executive.
SAP董事长哈索•普拉特纳(Hasso Plattner)表示,他本人和公司都犯了错,并发誓要挽回用户的信任。普拉特纳是德国最知名的商业人士之一,在他发表上述言论之前,SAP首席执行官李艾克(Leo Apotheker)已于周日突然辞职。

Mr Plattner said SAP had made a mistake with its attempt to increase maintenance fees last year in the middle of the economic crisis.
普拉特纳表示,去年在经济危机之中,SAP犯下了错误,试图提高软件维护费。

“Unfortunately SAP has made a few legal and technical mistakes, especially in Germany,” the billionaire co-founder of the 27-year old software maker said
“很遗憾,SAP犯了一些法律和技术上的错误,特别是在德国,”这位亿万富翁说道。SAP已成立27年,普拉特纳是该公司联合创始人之一。

“This is nothing that can be put into Leo's shoes – we have made a mistake . . . I was personally involved in decisions about the maintenance fees.”
“这事绝不能怪李艾克——我们犯下了错误……我亲自参与了有关维护费的决策。”

Mr Plattner's public confession is seen as a rare move by a company director in Germany, underling the depth of turmoil at the software company.
在德国,企业董事很少公开承认错误。普拉特纳此举,突显出这家软件公司眼下的动荡程度。

It followed an outcry over fee plans and delays in the introduction of a new software system for small- and medium-sized enterprises.
此前,SAP提高维护费的计划,以及推迟发布一款面向中小企业的新软件系统,遭到了用户的强烈抗议。

Mr Plattner, to whom the supervisory board has just entrusted a “strong role” advising about technology and innovation, vowed to push the company back on track.
普拉特纳发誓要推动公司重返正轨。SAP监事会刚刚授予普拉特纳一个“强大的角色”,将提供技术和创新方面的建议。

“We have lost here and there the track and I am totally committed with the team that we will change this and change this quickly,” he said. “Here is a message to our end customers: we have not forgotten you.”
“我们有点迷失。我将全力以赴,与整个团队一道,尽快改变这种局面。”他表示,“我要对我们的最终用户说:我们没有忘记你们。”

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2010-02-09 20:57 编辑:kuaileyingyu
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