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职场电子邮件礼仪

所属:成长励志 来源:www.en8848.com.cn 阅读:7888 次 评论:0 条 [我要评论]  [+我要收藏]

小编摘要:电子邮件交往中要尊重一个人,首先就要懂得替他节省时间。

导读:一封好的电子邮件,往往能起来出其不意的效果,但是职业人士往往会忽视Email的重要性。写Email就能看出其为人处世的态度。作为发信人写每封Email的时候,要想到收信人会怎样看这封邮件,时刻站在对方立场考虑。小编为你总结了职业电子邮件中最重要的六个礼仪问题,希望能给您的工作带来帮助。




1 Start With an Appropriate Salutation  Email  开头使用合适的称呼

Some people jump straight into the text of an email without so much as a “hi”. It’s polite to add a salutation, just as you would with a letter.

That might look like:

Dear Sir/Madam

Dear Mr. Johnson

Hi Sue

Hello Fred

Your salutation needs to be appropriate. If you’re writing to a prospective employer, “Dear Mr. Johnson” is probably the best way to go. “Hi Bob” is going to look unprofessional.

But don’t assume that formality is always the right answer. If you’re writing to a friend of a friend, using “Dear” plus their surname is going to seem oddly stilted.

If in doubt, “Dear [firstname]” will usually work just fine.

2  Get Straight to the Point  开门见山

Your correspondent won’t want to wade through paragraphs of waffle – so get straight to the point. If you’re writing to someone out of the blue, don’t give them your life story before you make a request.

Getting straight to the point might mean that the first line of your email (after the salutation) looks something like this:

I’m working on an article about Acme Widgets for XYZ publication, and wondered if you had a few minutes to answer the following three questions.

Could you supply me with a quote for the following project?

I’d like to discuss the revisions with you. Would Tuesday at 2pm be a good time?

I’ve attached the documents you requested at our meeting yesterday.

You may well need to include more details, but if you put the important point up front, your email is more likely to get a timely response. If your question comes too far down, the recipient may not even realise that you need a reply.

3  Keep it Short  简洁明了

Try to keep your email as short as possible. Make the paragraphs short, too – long paragraphs can be difficult to read and take in.

Do make sure you give enough information for your correspondent to be able to make a decision, if that’s required. You might find that it’s best to offer this as an attachment – you’ll have more flexibility over formatting, and your correspondent can print out the attachment easily.
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2012-03-31 14:20 编辑:tinna_mm
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