It's hard, given how swollen the unemployment ranks are these days, to conjure up much sympathy for those who are unhappily employed with health benefits. But even the gainfully employed have their job troubles.
The "quits rate," or the number of voluntary leave-taking from paid positions, has been low since the economic downturn began in December 2007 and still hovers around 1.5% -- a number that most economists consider unhealthily low.
When an economy is humming along, unsatisfied employees can quit cruddy jobs with relative gusto. They either have a more promising job lined up, or are confident they'll be able to find one within a few relatively painless weeks of pavement pounding. But when jobs are scarce, people keep showing up for jobs they don't like, perhaps never liked.
The low "quits rate" problem suggests other side effects. Young people are often wary of approaching colleagues and bosses to discuss on-the-job dilemmas out of fear that the slightest whiff of incompetence will get them canned. (The unemployment rate for people in their 20s is nearly double that of the general population.)
Others stay silent in the face of work situations that border on hostile because, again, who's to say that managers -- staring at a vast pool of available 20-something labor -- wouldn't rather fire the squeaky wheel and replace her with someone more accommodating of inter-office nonsense?
I talked to an account manager at a prominent photo agency who once sat and listened to the head of HR inform her that while taking care of herself was "her decision," the company would prefer she not have to visit the doctor so often (to control a chronic medical condition), even though she made up the lost hours every time. Her three supervisors did not communicate with one another, and would not hear of other demands placed on her unless she said something -- at which point she worried whether she sounded like a whiner. A promotion was dangled and delayed for months. Meanwhile, she learned to suck her mounting anxieties up and keep quiet.
但《高风险情境中的沟通技巧》（Tools for Talking When Stakes Are High）一书的合著作者约瑟夫??格雷尼却认为，在职场中保持沉默往往伴随着沉重的代价。格雷尼认为，在职场中，面对自己并不满意的状况，不与其他人当面交涉，表面看来是一种“安全的”策略，但实际上却并不安全。他认为，经济低迷导致的职场沉默会使越来越多的年轻人无法获得进行具有挑战性的、充满情感的对话技巧，他认为如今只有这种技巧才能带来真正的职场安全感；也就是说，员工作为无价资产得到认可所带来的安全感。
But keeping silent on the job comes with considerable costs, says Joseph Grenny, coauthor of Crucial Conversations: Tools for Talking When Stakes Are High. Grenny argues that the seemingly "safe" strategy of never confronting an unsatisfactory job situation is actually not safe. According to Grenny, downturn-induced reticence means that more young people are not gaining the skills of conducting challenging, emotionally charged conversations -- a skill he believes ultimately fosters the only kind of job security available these days; namely, the security that comes from being regarded as an invaluable asset
2011-11-02 16:48 编辑：kuaileyingyu